How Austrade can help in the United Arab Emirates
Our office is set up to assist companies in the United Arab Emirates (UAE), Qatar and Oman with the following services:
- Company details and contacts for the products and services that you wish to source from Australia
- Identification of potential business partners
- Information on investment opportunities
We do not provide services for companies who are interested only in exporting to Australia. Please refer to 'Exporting to Australia' below.
Listed below are the staffing details in the UAE, Oman and Qatar, showing specific responsibilities:
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Mr Kym Hewett
Senior Trade Commissioner and Consul General
Leads Austrade’s team of export and investment facilitation staff. Based in Dubai, he has responsibility for the Middle East.
Email: kym.hewett@austrade.gov.au
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Mr James Wyndham
Trade Commissioner and Deputy Consul General
Responsible for Defence, Investment, Aviation and Automotive, Marine
Email: james.wyndham@austrade.gov.au
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Ms Elizabeth Gordon
Trade Commissioner - Abu Dhabi
Responsible for Construction, Environment and Industrial
Email: elizabeth.gordon@austrade.gov.au
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Ms Milica Duric (Currently on maternity leave)
Business Development Manager
Responsible for Art & Culture, Entertainment, Consumer products and Jewellery
Email: milica.duric@austrade.gov.au
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Ms Quinita Braggs
Business Development Manager
Responsible for Education
Email: quinita.braggs@austrade.gov.au
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Ms Preeti Rekhari
Business Development Manager
Responsible for Food, ICT and Financial services
Email: preeti.rekhari@austrade.gov.au
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Ms Zareen Hussain
Business Development Manager
Responsible for Construction and Health
Email: zareen.hussain@austrade.gov.au
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Ms Jane Shanthi
Business Development Officer
Assisting for Food and Agribusiness
Email: jane.shanthi@austrade.gov.au
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Trade Representative - Abu Dhabi
This position is currently vacant.
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| Austrade also has on-the-ground presence in: |
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Oman based in Muscat
Ms Teresa Vallancey
Business Development Consultant – Oman
Email: teresa.vallancey@austrade.gov.au
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Qatar based in Doha
Ms Karen Cemm
Trade Representative – Qatar
Email: karen.cemm@austrade.gov.au
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Office location and business hours
Australian Consulate-General
Level 25, Bur Juman Business Tower
Khalifa Bin Zayed Road
Dubai
Tel: +971 4 508 7100
Fax: +971 4 355 1547
Tel (Toll free): 13 28 78 (Australia only)
Email: info@austrade.gov.au
Business hours: 8.00am-3.30pm, Sunday to Wednesday
8.00am-2.45pm, Thursday
Public holidays and weekends
Our office is closed on Friday and Saturday for our weekend. The UAE government, schools and most private sector companies now observe a Friday-Saturday weekend. Many private companies also work half-day on Thursday.
UAE public holidays 2008
January 1 – New Year’s Day
January 10 – Al-Hijra (Islamic New Year)
March 20 – Mouloud (Birth of the Prophet)
July 30 – Leilat Al-Meiraj (Ascension of the Prophet)
October 2 – Eid Al-Fitr (End of Ramadan)
December 2 – National Day
December 9 – Eid Al-Adha (Feast of the Sacrifice)
December 29 – Al-Hijra (Islamic New Year)
Australian Embassy/Austrade’s public holidays 2008
(some are in lieu)
January 1 – New Year's Day
January 27 – Australia Day (in lieu)
March 23 – Good Friday (in lieu)
March 24 – Easter Monday
April 27 – ANZAC Day (in lieu)
July 30 – Leilat al-Isra'a wa al-Meiraj*
October 2 – Eid al-Fitr*
October 5 – Eid al-Fitr*
December 9-10 – Eid al-Adha*
December 24 – Christmas Eve
December 25 – Christmas Day
December 28 – Boxing Day (in lieu)
*Islamic holidays are subject to slight change in accordance with the Islamic lunar calendar.
Australian Embassy
The Australian Embassy in the United Arab Emirates (and Qatar) is located in Abu Dhabi. The Australian Ambassador is His Excellency Jeremy Bruer.
Exporting to Australia
We do not provide services to UAE companies that are interested only in exporting their products and services to Australia. We recommend that you contact the following organisations who will be able to assist you:
Australian Arab Chamber of Commerce & Industry
PO Box 6005
Kingston ACT 2604
Australia
Tel: +61 2 6270 8037
Fax: +61 2 6273 3196
Email: ed@austarab.com.au
Contact: Mr Robert Newton - Executive Director
If you experience any problems in making contact or dealing with the above organisations then please contact us at dubai@austrade.gov.au
The following organisations and their websites may also be useful for UAE exporting companies:
Australian Customs Services
NSW Head Office
477 Pitt St
Sydney NSW 2000
Australia
Tel: +61 2 9213 2000
Email: information@customs.gov.au
The Australian Customs Services is the only organisation authorised to handle any enquiries relating to the level of import duties applicable on export of merchandise goods to Australia.
Standards Australia
GPO Box 5420
Sydney NSW 2001
Australia
Tel: +61 2 8206 6000
Fax: +61 2 8206 6001
Email: mail@standards.com.au
Standards Australia is the Australian Government endorsed peak standards development body in Australia.
Visiting Australia
To help you better plan your visit to Australia, we recommend that you look through the following websites before you travel:
Australian Quarantine and Inspection Service (AQIS) - for information on what you can and can not take to Australia.
Tourism Australia - for travel tips, eg. places to go, things to do, and much more.
Associations
To know more about the Australian business community active in the Gulf region you can contact the following:
Australian Business Council (formerly known as ABIG) is a networking forum in Dubai for people with Australian business interests.
The ABIG Administrator
PO Box 20183, Dubai
United Arab Emirates
Tel: +971 4 367 2437
Fax: +971 4 367 8640
Email: abigdxb@emirates.net.ae
There is also a similar forum in Abu Dhabi called the Australian Business Group (AusBG).
The AusBG Administrator
Tel: +971 50 264 1134
Email: office@ausbg.net
Business, legal and accounting services
The following useful contacts are provided on the basis of our knowledge of their experience with business development between UAE and Australian companies. Normal commercial procedures should be adopted for engaging their services.
Lawyers
Clyde & Co.
PO Box 7001, Dubai
United Arab Emirates
Tel: +971 4 331 1102
Fax: +971 4 331 9920
Email: adam.malouf@clydeco.ae
Contact: Mr Adam Malouf
Hill Taylor Dickinson
PO Box 53934, Dubai
United Arab Emirates
Tel: +971 4 331 7788
Fax: +971 4 331 9988
Email: richard.jowett@htd.ae
Contact: Mr Richard Jowett
Trowers & Hamlins (UAE)
PO Box 23092, Dubai
United Arab Emirates
Tel: +971 4 321 9201
Fax: +971 4 321 9205
Email: hbarrett@trowers.com
Contact: Ms Helen Barrett
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